Go to and indicate the details of the error along with your complete information.ĭid any of the methods above worked for you? Which one did? You can tell us by writing a comment below.On the resulting menu, press the Options button on your controller and choose Forget Device. If none of the methods above work, you can report your issue to HBO Max Help Center. Then, navigate to the App Store section of your device and reinstall the app. But before you can do that, you need to uninstall, remove, or delete the app from your streaming device first. What you can do is to get a fresh installation from the app store. Your HBO Max app itself may be causing the interruption due to several factors. Method #6 – Reinstall HBO Max App Wojtek Dziedzic / Dribbble
How to Upgrade HBO Max App on PS4 or PS5 Gaming Console On your Samsung TV remote, press the Smart Hub button.
Method #5 – Update your HBO Max Streaming App How to Update HBO Max App via Roku
Don’t forget to login again to access your account. You can do this through the HBO Max website or through the app. Signing out of your HBO Max account can also help fix certain issues. Method #4 – Sign Out and Sign In to your HBO Max Account Screenshot: Windows Dispatch
You may want to check their website and official social media channels for status updates on the service once in a while or try to relaunch the app after every few minutes. There is nothing you can do as it is a problem that HBO Max or WarnerMedia needs to solve by itself. Is the HBO Max server down? If it is, then you don’t need to move a muscle, you just have to wait patiently. Wait for at least 1 minute before plugging them back in and connecting to the Internet. Turn off your streaming device and unplug your router and modem. You may have a problem with your WiFi Internet network connection so refresh it by power cycling your devices. Try to relaunch the app and see if it works. The first thing you can do is to exit the HBO Max app on your streaming device and let it still for a few seconds. General Troubleshooting Tips to Fix HBO Max Not Working Issue Image / WarnerMedia Entertainmentįortunately, solutions that will help you resolve and fix the HBO Max app not working issue apply to most devices, whether you stream on Roku media player, Samsung smart TV, PS4, PS5, Amazon Fire TV or Firestick, Android mobile phone or tablet, as well as iPhone, iPad, and Apple TV. So, let’s go back to the main problem, which is an issue with HBO Max app not working or loading content on your streaming device. Whatever works for you, it saves you from investing in a new device. You may already have a Samsung smart TV at home or a Roku streaming device. HBO Max is compatible with many streaming devices and media players, giving you more flexibility where to watch movies and TV shows.
It happens to everyone, but the good thing is there are ways to fix these issues and get you back to streaming your favorite TV series or movies. Whether you are streaming using the HBO Max app on Roku player, Amazon Fire TV or Fire TV Stick, Samsung smart TV, Apple TV, iPhone, or PS4 and PS5 gaming console, you cannot help but see a technical error once in a while.